Mickeyn – Privacy Policy

1. Introduction

Mickeyn ("we", "our", "us") operates a multi-store delivery platform that connects customers with local vendors and delivery partners for grocery, retail, and related services. We are committed to protecting your privacy and ensuring transparency in how your data is collected, used, and safeguarded.

2. Information We Collect

a. Personal Information

• Name
• Mobile number
• Email address
• Delivery address and saved locations
• Profile information

b. Transaction Information

• Order history
• Transaction details
• Payment status

Payments made within the Mickeyn platform are securely processed through authorized third-party payment gateway providers including Razorpay. Mickeyn does not store full card details on its servers.

c. Location Information

We collect precise or approximate location data to enable delivery services, live tracking, and service availability.

d. Device & Usage Information

• Device type and model
• Operating system
• IP address
• App usage data and analytics

3. How We Use Your Information

• To process, confirm, and deliver orders
• To enable communication between users, vendors, and delivery partners
• To improve application performance and user experience
• To detect and prevent fraudulent transactions
• To comply with applicable legal and regulatory requirements

4. Sharing of Information

We may share relevant information with:

• Store vendors fulfilling your orders
• Delivery partners assigned to your order
• Payment gateway providers such as Razorpay
• Government or regulatory authorities where legally required

Mickeyn does not sell, rent, or trade personal user data to third parties.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect personal data. Sensitive information is encrypted in transit using SSL/TLS protocols.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill operational, contractual, and legal obligations.

7. Your Rights

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your account and associated data

8. Account Deletion

Users may delete their account directly from the app settings. Upon deletion request, personal data will be permanently removed, except where retention is required under applicable laws.

9. Children’s Privacy

Mickeyn services are not intended for individuals under the age of 13. If we become aware that personal data of a child has been collected, appropriate steps will be taken to delete such information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Information

For questions regarding this Privacy Policy, please contact:

Email: info.mickeyn@gmail.com
Company Name: Mickeyn Technologies